Terms of service
Release Date: SEP 1st, 2023
This User Service Agreement (hereinafter referred to as "the Agreement") is an agreement reached between you (hereinafter referred to as "you" or "the user") and the owner of the Litok APP, Lita Digital Co., Ltd., incorporated in the British Virgin Islands (hereinafter referred to as "we" or "our"), based on your recognition of the services provided by the Litok APP and your own requirements for its functionalities.
You acknowledge that you have fully read, understood, and accepted all the contents of this User Agreement before using the services provided by the Litok APP. By choosing "Agree" and completing the registration process or using the Litok APP, you signify your agreement to abide by all the provisions of this User Agreement. Minors or individuals with limited civil capacity should review and fulfill this Agreement under the supervision of their legal guardians, and the exercise of rights and obligations under this Agreement is deemed to have obtained the consent of their legal guardians.
We have the right to modify this User Agreement from time to time and notify users of such revisions in an appropriate manner. You can also check the latest version of the User Agreement by logging in to the official Litok website (www.litok.ai) at any time.
After the Agreement is modified, if you refuse to accept the new terms and rules, you have the right to waive or terminate the continued use of the services provided by this product. However, you shall bear any legal liabilities arising from transactions that have already been conducted using this product and shall comply with the valid agreement or rules in effect at the time of such transactions. If you continue to use the Litok APP, it will be deemed that you have accepted the modified Agreement.
I. Service Content and Software Service Form
Litok APP: refers to an APP platform that integrates various service functions such as recording, real-time text transcription, online translation, and others. Unless otherwise specified, any enhanced or additional features, services, etc., are unconditionally subject to the terms of this agreement.
Software Service Form: (1) Users may access and use this software through various terminals such as computers and mobile phones, including web pages and client applications (iOS mobile app, Android mobile app, PC web version at www.litok.ai, and iPad). The specific access methods shall be subject to official provisions. Additionally, we will continuously enrich the software's terminals and forms. When using this software, users should choose the software version that matches their terminal and operating system.
II. Software Registration and Usage, Updates
2.1 Software Registration and Usage Instructions:
When registering an account for this software, you confirm that you are a natural person with full civil rights and capacity to act. If you do not possess the civil capacity to engage in acts corresponding to your behavior, please seek consent from your legal guardian and have them register on your behalf. Otherwise, you and your legal guardian shall bear all consequences in accordance with the law. After filling in the required information as prompted on the registration page and reading and agreeing to this agreement, you may register for a software account through authorization and login via your mobile number, email, or other means.
You should ensure that you provide a valid email address or third-party service account when registering/logging in to your account and complete the account registration through the relevant verification process.
You should ensure the authenticity of the information provided during registration. Please use true, accurate, legal, and necessary information when registering and managing your account.
You have the right to cancel your Litok account. After logging out of the account, the account information within this software will be cleared and cannot be retrieved. You agree and understand the risks associated with canceling your account.
2.2 Software Update Instructions:
In order to enhance user experience and improve service content, we will continuously work on developing new service features and provide you with software updates from time to time. These updates may take the form of software replacement, modification, feature enhancements, version upgrades, etc.
In order to improve user experience, ensure service security, and maintain functional consistency, we reserve the right to update and make changes to certain functionalities of this software without prior notice, or terminate/suspend this software and related services.
We will periodically release version updates for this software. After a new version is released, we do not guarantee the continued availability of older versions of the software. Please check and download the latest version at any time. You fully understand and agree that the software has the aforementioned rights and can exercise them without providing specific notice to users.
III. Value-added / Paid Services
3.1 Some services provided by this software require payment. Before making a payment, you should ensure the accuracy of your account. Refunds will not be supported by this software for reasons such as incorrect purchases made with your account.
3.2 You explicitly understand and agree that the method for purchasing value-added services for users of this software involves using third-party platforms for payment (including but not limited to Paypal, LinePay, credit cards, etc.). Using this payment method may entail certain commercial risks.
3.3 After purchasing value-added services, paying users have the right to choose whether to use or not use the services provided by this software. If users choose not to use the corresponding paid/value-added services within the specified period, the related fees already paid will not be refunded.
3.4 Value-added Service Period and Charges
If a user changes their email address during the validity period of the value-added service, the previously purchased service content will not be affected. However, if a user cancels their account, any purchased but unused services will be considered expired and will not be restored even if the user re-registers with a different email address.
If a user continues to purchase value-added services within the service period, the validity period will be correspondingly extended or prolonged based on the original validity of the value-added service.
The usage period for the purchased value-added service includes a reasonable amount of time required for software troubleshooting, server maintenance, adjustments, upgrades, etc. Unless otherwise specified, this software will not compensate for the time required for the above situations and retains the right to provide explanations.
For standard charges, please refer to the payment page. Depending on factors such as the number of purchases, type of purchase, purchase time, and payment method, this software may offer discounts and the specific discount information will be based on the content displayed on the payment page.
This software has the right to adjust the service content, service permissions, service period, and service charges at any time based on actual circumstances. If services have been purchased under the original tariff standard but not fully used within the existing service period, the service content and permissions will not be affected. Users who make payments after updates and adjustments should adhere to the revised tariff standard for payment.
IV. User Declarations and Warranties
4.1 You declare and warrant that you have the qualification and capability to fulfill the obligations and enjoy the rights under this agreement, respect the legal rights of Litok and other users, and will not disparage our reputation and our products and services.
4.2 You declare and warrant that you are solely responsible for all actions and outcomes under your personal account for this software, including but not limited to signing various agreements online, using, uploading content, purchasing services, etc., and you shall bear the corresponding responsibilities.
4.3 You declare and warrant that you will not intentionally create or disseminate destructive programs, such as computer viruses, through Litok, nor will you interfere with or disrupt Litok's connected systems, servers, or networks or violate any requirements, programs, policies, or rules related to the connection to Litok's network.
4.4 You declare and warrant that you will not exploit any technical defects or vulnerabilities of Litok for your own or any third party's benefit, nor cause any losses to Litok or its partners.
4.5 All identifications of Litok itself and its associated products and services are owned by us and protected by copyrights, trademarks, patents, and other laws and regulations. You declare and warrant that you will not use the above-mentioned content (including but not limited to: Litok's trade name, trademarks, logos, or any variations, abbreviations, modifications, and URL addresses, technical interfaces, etc.) without our prior written permission.
4.6 You declare and warrant that without our written permission, you will not engage in reverse engineering, decompiling, or disassembling of Litok or any attempts to modify its integrity, including code and data.
4.7 You declare and warrant that you will not delete, conceal, or alter any intellectual property and other ownership statements displayed or included in Litok, nor will you interfere or attempt to interfere with the normal operation of Litok or create, publish, or distribute tools or methods that may cause the aforementioned consequences.
4.8 In the process of transmitting data through Litok, you shall comply with all applicable export control laws and regulations, including those of the countries and regions with jurisdiction over the data transmission in your location.
4.9 You declare and warrant that you will not violate the relevant laws and regulations of your location when providing registration information, using, uploading, downloading data and information (including but not limited to user avatars, names, account data, text data, audio files, etc.), purchasing and using value-added services in this software. This includes, but is not limited to:
Violating the fundamental principles established by local laws.
Spreading rumors, disupting social order, or undermining social stability.
Inciting hatred or discriminatory speech.
Containing any prohibited content stipulated by laws and administrative regulations.
4.10 You declare and warrant that you will not purchase value-added services for yourself or others through the following methods, including but not limited to:
Opening this service for yourself or others through any programs or software such as robot software, spider software, crawling software, or screen-scrapping software.
Opening this service for yourself or others through any improper means or in a manner that violates the principle of good faith and credit.
Opening this service for yourself or others through any platform other than the official platforms designated by this software (iOS mobile end, Android mobile end, PC web end: www.litok.ai, and iPad end).
Opening this service for yourself or others through any means that infringe on this software or the legitimate rights and interests of others.
Opening this service for yourself or others through any other means that violate relevant laws and administrative regulations.
If a user opens the value-added service of this software through any of the above methods or multiple methods, this software has the right to refuse to provide any value-added services opened in this way. If value-added services have already been provided, this software has the right to take measures to prohibit your use of the relevant services and reserves the right to hold the relevant responsible parties accountable in accordance with the law.
4.11 We grant you a limited, non-exclusive, non-transferable, and non-sublicensable license to use Litok for personal and non-commercial purposes. You declare and warrant that if you need to use it for commercial purposes (including but not limited to sales, copying, distribution, pre-installation, bundling, or use in other commercial activities), you must obtain prior written authorization and permission from our company. If you do not comply with these usage conditions, we reserve the right to immediately suspend or terminate the license granted to you.
V. Notice and Counter-Notice
5.1 If the provider of the content, which has been processed by us based on the aforementioned reasons, believes that the processed content does not infringe upon your legal rights, they may, in accordance with the law, issue a counter-notice to Litok. The counter-notice should include relevant identification, evidence of rights, and evidence of non-infringement. Upon receiving the counter-notice, we may restore the processed content and shall not bear any legal liability for such restoration in accordance with the law.
VI. Data, Information, and Privacy Protection
6.1 Protecting user privacy is a fundamental principle of Litok. Litok will safeguard your personal identity information, personal online communication content, and other privacy information that directly identifies you. The data and information mentioned in this agreement refer to the data and information generated during your use of Litok that do not fall within the scope of the aforementioned privacy information. During your use of the service, Litok may collect some of your personal information. Without your consent, we will not disclose your personal information to any companies, organizations, or individuals outside of Litok, except for the following circumstances:
With your explicit authorization.
When required by relevant laws and regulations, we have a duty to disclose.
Judicial or administrative authorities require us to provide based on statutory procedures.
For the purpose of safeguarding the public interest, disclosure within a reasonable scope.
Other situations as prescribed by laws and regulations where personal consent is not required.
6.2 We respect and make every effort to protect your privacy information, but we cannot guarantee that existing security measures can completely prevent your personal information from any form of infringement.
7.1. You understand and agree that in order to provide you with effective services, Litok will utilize the processor and bandwidth resources of your mobile communication terminal.
7.2. You understand and agree that we will make commercially reasonable efforts to ensure the security of your data storage in Litok and its services. However, Litok cannot provide complete guarantees in certain situations, including but not limited to the following:
We are not responsible for the deletion or storage failure of any of your relevant data in Litok and its services.
We have the right to decide the longest storage period for individual user data in Litok and its services, as well as allocate the maximum storage space for data on the server. You may back up relevant data in Litok and its services as needed.
If you stop using Litok service or the service is terminated or cancelled, Litok may permanently delete your data from the server. After the service is stopped, terminated, or cancelled, Litok has no obligation to return any data to you.
7.3. You fully understand and agree to independently judge the content of Litok service and bear the following risks that Litok cannot control, including but not limited to:
Risks of user personal information loss, leakage, etc., caused by force majeure.
Any problems or damages caused by choosing incompatible software versions with phone models.
Risks caused by accessing third-party products through Litok, including but not limited to those arising from third-party products and related content.
Risks and responsibilities arising from the reposting and sharing of the content you publish by others.
Risks of incomplete data synchronization and slow page opening speed due to unstable wireless network signals, Bluetooth failures, limited wireless network bandwidth, etc.
VIII. Risk and Disclaimer
8.1. Tips on Software Security
You fully understand and agree that like most client software, Litok may be affected by various factors (including but not limited to user reasons, network service quality, social environment, etc.) and may be subject to various security issues (including but not limited to illegal use of user data by others for real-life harassment; downloading, installing, and using other unauthorized software or accessing other websites that may contain viruses, Trojan horses, or other malicious programs that threaten the security of your mobile terminal device and data, thus affecting the normal use of Litok). Therefore, you should enhance awareness of information security and personal information protection, and pay attention to password protection to avoid losses.
Any software derived from Litok that is not authorized by us is illegal. Downloading, installing, and using such software may result in unforeseen risks. It is recommended that users download, install, and use Litok through official channels.
8.2. Maintaining software security and normal use is a joint responsibility of both parties. Litok will reasonably and prudently take necessary technical measures to protect the security of information and data on your mobile terminal device, based on industry standards. However, you acknowledge and agree that we cannot provide any guarantees in this regard.
8.3. We promise to handle Litok system failures or instability during upgrades promptly. However, we do not assume any responsibility for the economic and mental losses incurred by you. Additionally, we reserve the right to suspend or close all or part of Litok for maintenance, upgrade, or other purposes without prior notice and without assuming any responsibility.
8.4. You fully understand and agree that, for business development purposes, we reserve the right to change, restrict, suspend, or terminate all or part of Litok at any time without any prior notice and without assuming any responsibility.
8.5. You fully understand and agree that we are not responsible for any losses caused by the disclosure or theft of your personal information due to force majeure or reasons beyond Litok's control.
8.6. During your use of Litok and related services, you fully understand and agree that the service may include information, advertisements, or brand promotion services launched by Litok for individuals or businesses. You agree that we have the right to display commercial advertisements, promotions, or information related to Litok and its services and/or third-party suppliers and partners in Litok and its related services (including commercial or non-commercial information). If you do not agree with the advertisements, you have the right to choose to close the advertisement information or push notification service.
8.7. We fulfill advertising and promotion-related obligations in accordance with the law. You should independently judge the authenticity and reliability of such advertisements or promotional information and bear responsibility for your judgment behavior. Except as expressly stipulated by laws and regulations, you should bear any liability for damages or losses incurred from the purchase or transaction of such advertisements or promotional information. We do not assume any responsibility.
8.8. We are committed to continuously improving the timeliness, completeness, and accuracy of the information, data, and content (including but not limited to real-time transcription content, translated content, etc.) obtained through Litok. In any case, we do not provide any warranty for the timeliness, completeness, and accuracy of Litok data.
8.9. We and our suppliers shall not be liable for any special, incidental, consequential, indirect losses, or any loss of profit, income, sales, data loss, or cost of procurement of substitute goods or services, property damage, personal injury, business interruption, or loss of business information resulting from using Litok. Our total liability for any damages to you shall not exceed the amount you paid for Litok-related services.
8.10. If any suspension of service due to force majeure factors (including but not limited to encountering malicious network attacks, network policy control, etc.) causes inconvenience and losses to users, Litok Platform shall not assume any responsibility.
8.11. We are committed to maintaining the confidentiality and security of user personal information. We will protect data through encryption technology and anonymization processing, among other measures. Unfortunately, information transmitted through the Internet is not absolutely secure. We cannot guarantee the security of information transmitted through this website or in any other way through the Internet. Therefore, you assume all risks for any personal information leakage beyond existing security technology conditions.
8.12. Any recordings, photos, or other data uploaded or provided through this software are the responsibility of the user for the content of such data. This software does not control the content of user-uploaded or provided data or audio files; therefore, we cannot guarantee the legality/correctness/completeness/truthfulness of the content. Users agree to exercise their own judgment and assume all risks when using our products.
8.13. In the event of suspension of value-added services due to force majeure (such as natural factors, insurmountable factors, or unforeseeable factors, etc.), Litok Platform will make every effort to minimize the losses and impacts to users caused by the suspension. However, Litok Platform shall not assume any responsibility and will not refund any relevant fees incurred during the suspension of services.
IX. Intellectual Property Rights Statement
9.1 This software is developed by us or used under authorization. The intellectual property rights of this software, including but not limited to copyrights, trademarks, patents, trade secrets, and other intellectual property rights, as well as information content related to this software (including but not limited to text, images, audio, graphics, interface design, layout framework, data information, electronic documents, etc.) are protected by laws and regulations of Taiwan (R.O.C.) and relevant international treaties. Except for the rights enjoyed by relevant rights holders in accordance with laws and regulations, we hold the above-mentioned intellectual property rights of this software.
9.2 Without the written consent of this software or the relevant rights holders, you shall not independently or permit any third party to implement, use, or transfer the above-mentioned intellectual property rights for any commercial or non-commercial purposes.
X. Breach of Contract Liability
10.1 You understand and agree that Litok has the right to impose penalties on any user who violates relevant laws and regulations or the provisions of this Agreement, and take appropriate legal actions against any user engaged in illegal activities (including but not limited to suspending or terminating the provision of services, deleting accounts, etc.). We may also report relevant information to the authorities in accordance with the laws and regulations. You shall bear all legal liabilities arising from such actions.
10.2 You must ensure strict compliance with the relevant laws and regulations in your jurisdiction, as well as the provisions of this Agreement or relevant service agreements when using Litok, and must not infringe upon the legitimate rights and interests of any third parties. If you violate the above agreements and such actions result in any claims, demands, or losses made by any third party, you shall be solely responsible. If we receive complaints from third parties (including but not limited to complaints received through letters, media reports, etc.) or are subject to audits or inquiries from administrative or judicial authorities due to your actions, we reserve the right to suspend our services to you. After receiving notice, you must handle the matter on your own behalf and be responsible for all legal liabilities (including but not limited to litigation costs, attorney fees, and compensation) and compensate us for any losses incurred as a result.
10.3 In any of the following situations, we reserve the right to independently judge and take measures to suspend or terminate the service without prior notice, and you agree and accept our decision:
You violate the relevant laws and regulations or provide false personal information.
You violate the provisions of this Agreement.
It is required by the competent authority.
You or your authorized third party applies for the suspension or termination of the service.
Due to reasons beyond our control, you are unable to use the service.
The service is suspended or terminated due to force majeure.
The service is suspended or terminated due to unforeseeable and uncontrollable reasons.
The operation of a specific product or service is suspended due to unforeseeable and uncontrollable reasons.
We believe that it is no longer appropriate to continue performing this Agreement.
There is reasonable suspicion or evidence to prove that your actions or omissions may harm the legitimate rights and interests of Litok or any third party.
Other circumstances stipulated in this Agreement.
10.4 Suspension or termination of the service mentioned in the preceding paragraph means that we have the right to take the following actions without notifying you in advance and without assuming any liability:
Delete or mask all or part of the content you create, edit, save, upload, or publish.
Block, deregister, or delete your account and suspend/terminate the provision of products and services.
Make your actions public.
Hold you liable for relevant legal responsibilities.
Take any other appropriate measures as deemed suitable by us.
10.5 Regardless of the reasons or methods for the termination of services between Litok and you, you agree and accept:
Before termination, you should handle the backup of the content and any related matters with Litok and any third parties on your own.
If Litok is investigated or reported to administrative or judicial authorities or third parties due to your actions, and if this causes harm to Litok and/or any third party's legitimate rights and interests, you shall be responsible for resolving the matter as soon as possible.
XI. Notification and Delivery
11.1 If you have any comments or suggestions while using Litok, you can provide feedback through the designated feedback channel, and we will respond to you in a timely manner. You must ensure that your contact information is accessible to receive emails, calls, or information from us. We shall not be held responsible for any losses incurred due to your failure to receive notifications.
11.2 Notifications from us will be made through announcements on the Litok website. Such notifications will be deemed delivered on the date of sending/publication.
11.3 You can send notifications to us using the contact information provided below, and we will consider the notification delivered from the date of receipt.
(Note: The address and email provided here are examples and not actual contact details. Please refer to the official communication channels provided by Litok for accurate contact information.)
Lita Digital Co., Ltd.