Privacy Policy litok 1

1. How We Collect and Use Your Personal Information

As the processor of user information, we adhere to the principles oflegality, legitimacy,necessity, and good faith to collect and use yourpersonal information for the following purposes.

1.1. Information We Collect1.1.1. Personal Information You Voluntarily Provide During the Provision of Products and/or Services

Litok is a "utility category" app that can be used for basic browsing services without the need for personal information. However, to provide you with additional features such as account registration/login,recording, voice-to-text, customer service, and feedback, you are required to provide us with the basic necessary personal information corresponding to each feature, except for specific requirements stated inrelevant laws, regulations,and normative documents. If you refuse toprovide such information,we will be unable to provide you with thecorresponding feature services. Please note:If you provide personalinformation of others, please ensure that you have obtained their consent. Details of Litok's complete features and the personal information we need to process are as follows:

(1) Account Registration/Login

To ensure the security of your personal space, you need to register andlog in with a "Litok account" before you can use other services providedby Litok after registration and login, including voice to-text, customer service, and feedback. When you register and log in with a Litok account, you must set a nickname, and we will collect your nickname, avatar, emailaddress,and phone number. The aforementioned information isnecessary for this feature, and if you do not provide it, you will be unableto complete registration/login. In addition, you can choose to provide us with your voiceprintinformation.This information is sensitive and refusing to provide it willonly prevent you from using voiceprint-related features but will not affect your normal use of other Litok functions.

(2) Recording, Voice-to-Text

When you use the recording and voice-to-text feature services, we require your permission to access and save your voice information and/or other recorded content you provide using the device's microphone and storage on our cloud server for voice transcription. This is a necessary system permission for this feature service, and if you refuse, you will be unable to use the recording and voice-to-text feature. If you choose to upload audio files from your device for transcription, we need to obtain your storage permission to access your local recording content. This is a necessary system permission for local file upload, and if you refuse, you will be unable to upload audio files locally and perform voice-to-text. At the same time, we will collect the transcribed text information and provide real-time processing feedback to you based on your needs, facilitating your understanding of the voice interactions and providing recording viewing and effect analysis services. Please be informed that even if you have agreed to enable microphone permissions, we will only access your voice information when you actively enable the recording function. Furthermore, although the voice information you enter and the transcribed text information may contain personal information of you or others, we will not identify individuals based on the content of the personal information involved. Please be aware that the audio files you voluntarily upload will be stored in an encrypted manner on our cloud server, and you can choose to delete this information at any time. Unless you have made a voluntary choice or are required to comply with relevant laws and regulations, we will not provide the aforementioned audio file information to third parties or use it for purposes other than the specified feature.

(3) Customer Service and Feedback

When you provide opinions and feedback to us through our customer service, file complaints, appeals, or inquiries about the Product and/or services, we will collect the text information you enter to understand the content and requirements of your feedback. Such information is necessary for user feedback and contacting customer service.To ensure the security of your account and the system, you need to provide us with the account information used during registration/login for the purpose of verifying your user identity. This information is necessary for identity verification during user feedback. You can also provide your phone number and email address to facilitate better communication with you, clarify your needs, handle relevant issues, or help you with other problems. Such information is not necessary for user feedback or contacting customer service. Our customer service staff may use your phone number or other contact information you provided to contact you by phone or email in order to better understand your needs, provide solutions for relevant issues, or assist you in resolving other problems. This is done to provide customer service and after-sales service related to your order requirements, ensure the smooth completion of orders, understand your experience with the Product, and other needs for improving our products and services or providing other services related to your rights. During the feedback, complaint, or inquiry process, to explain solutions to problems or record relevant problem-solving measures and results, you can choose to provide us with corresponding supporting materials (pictures or videos). The system will record communication records between you and customer service to better help you solve the problems you inquired about and improve the quality of customer service. If you do not provide the aforementioned information, we will be unable to provide timely feedback on your inquiries, but it will not affect your normal use of other services provided by the Product. To provide you with a clear understanding of the permissions related to your personal information that are invoked by this software, we summarize the situation in the following table. You can check the status of these permissions in your device settings or our client and decide to enable or disable these permissions at any time. Please note that when you enable any permission, it means that you authorize us to collect and use the relevant personal information to provide you with the corresponding service. Once you disable any permission, it means that you revoke the authorization, and we will no longer collect and use the relevant personal information based on the corresponding permission or provide the service associated with that permission. However, your decision to disable permissions will not affect the information collection and use conducted based on your previous authorization.


1.1.2. Personal Information Actively Collected During the Provision of

Products and/or Services

In order to ensure your normal use of our services, maintain the normal operation of our services, improve and optimize our service experience, and safeguard the security of your account, we may collect the following information from you: device model, operating system, device identification (IMEI/Android ID/DEVICE_ID/IDFA, SIM card IMSI information, OAID), login IP address, Litok software version number, access network method, type, and status, network quality data, operation logs, service log information (such as information searched and viewed on Litok, service failure information, referral URLs, etc.). These log information are necessary for providing services.

1.1.2.1 Security and Troubleshooting

Our product is developed based on DCloud uni-app (5+ App/Wap2App). When you use this product, we need to collect your device identification (IMEI/Android ID/DEVICE_ID/IDFA, SIM card IMSI information, OAID) during application runtime to provide statistical analysis services and analyze application startup data and abnormal error logs to improve performance and user experience, providing better services to users. To ensure that the service continues to work properly when the user movesto the background, we will continue to use your MAC information in silent and background states.

1.1.2.2 Operation Statistics and Product Optimization

In order to ensure your normal use of our services, maintain the normal operation of our services, improve and optimize our service experience, and safeguard the security of your account, we may collect the following information from you: device model, operating system, deviceidentification, login IP address, Litok software version number, access network method, type, and status, network quality data, operation logs, service log information (such as information searched and viewed on Litok, service failure information, referral URLs, etc.). These log information are necessary for providing this service. If you refuse to provide the above information, we will not be able to monitor the security of the account, which may affect the security of account usage.

1.1.3. Personal Information Obtained from Third Parties

Please note that currently Litok does not actively obtain your personal information from third parties. If in the future, for business development needs, we indirectly obtain your personal information from third parties, we will inform you of the source, type, and scope of your personal information before obtaining it. For example, if Litok needs to process personal information beyond the scope authorized by you when you originally provided personal information to the third party, we will obtain your express consent before processing such personal information. In addition, we will strictly comply with relevant laws and regulations and require third parties to ensure the legality of the information they provide. If you log in to Litok using third-party account, we will collect the authorized shared account information (nickname, avatar), Open ID from the third party, and bind your third-party account number with Litok account after you agree to this policy. If you need to unbind the above third-party account, you can close the authorization binding or contact us according to the method provided in the eighth section of this privacy policy.

1.2. How We Use Information

1.2.1. In order to ensure the security of the service and better understand

the operation of our application, we may record relevant information such as the frequency of your use of the application, program operation error data, overall usage, performance data, and the source of the application. We will not combine the information stored in the analysis software with any personal identity information you provide in the application. If we use your personal information beyond the stated purposes at the time of collection and beyond the scope directly or reasonably related toit, we will inform you again and obtain your express consent before using your personal information. To ensure that the service continues to work properly when the user moves to the background, we will continue to use your MAC information in silent and background states.

1.2.2. According to applicable laws and regulations, we may process your

personal information technically so that users cannot be accurately identified based on such information, and conduct anonymous or de-identified academic research or statistical analysis on the processed information (including using de-identified voice information for model algorithm training) to better improve product functionality and service capabilities.

1.3. Appendix: Third-Party SDK

Some functions in Litok are provided by cooperating third-party organizations through SDK plugins. The SDK technical service provider may obtain permission and information in response to the necessity of providing functions or services to you. For the names, contact information, processing purposes, sharing methods, and types of shared information/permissions of third-party SDKs, please refer to the "List of Shared Information with Third Parties."

List of Shared Information with Third Parties

1.4. Exceptions to Obtaining Authorization for the Collection and Use of

Your Personal Information

According to relevant laws and regulations, we do not need to obtain your consent in the following situations when collecting and using personal information:

(1) Necessary for the establishment and performance of a contract in which you are a party, or necessary for the implementation of human resource management in accordance with legally formulated labor regulations and collective contracts.

(2) Necessary for the fulfillment of legal obligations or statutory duties.

(3) Necessary to respond to public health emergencies or protect the life, health, and property safety of individuals in emergencies.

(4) Necessary for the implementation of news reporting, public opinion supervision, and other behaviors for public interest, within a reasonable scope of processing personal information.

(5) Within a reasonable scope, process personal information that is self-disclosed publicly or already lawfully disclosed.

(6) Other situations as stipulated by laws and administrative regulations.Please understand that the functionalities and services we provide are constantly updated and developed. If a certain function or service is not mentioned in the above explanations and collects your information, we will inform you of the content, scope, and purpose of the information collection through page prompts, interactive processes, website announcements, etc., to obtain your consent. This policy explains the details of how we handle personal information, but it does not cover all scenarios where third-party products and services that use Litok products and services process personal information. Although third parties call our products and/or services, we do not understand or control their specific use behaviors, and therefore we are not responsible for their actions. If you are the end user who uses a product or service that calls Litok products and/or services, we recommend that you exercise caution and carefully read and agree to their privacy policies before accessing or using their products and services.

1. How We Collect and Use Your Personal Information

As the processor of user information, we adhere to the principles oflegality, legitimacy,necessity, and good faith to collect and use yourpersonal information for the following purposes.

1.1. Information We Collect1.1.1. Personal Information You Voluntarily Provide During the Provision of Products and/or Services

Litok is a "utility category" app that can be used for basic browsing services without the need for personal information. However, to provide you with additional features such as account registration/login,recording, voice-to-text, customer service, and feedback, you are required to provide us with the basic necessary personal information corresponding to each feature, except for specific requirements stated inrelevant laws, regulations,and normative documents. If you refuse toprovide such information,we will be unable to provide you with thecorresponding feature services. Please note:If you provide personalinformation of others, please ensure that you have obtained their consent. Details of Litok's complete features and the personal information we need to process are as follows:

(1) Account Registration/Login

To ensure the security of your personal space, you need to register andlog in with a "Litok account" before you can use other services providedby Litok after registration and login, including voice to-text, customer service, and feedback. When you register and log in with a Litok account, you must set a nickname, and we will collect your nickname, avatar, emailaddress,and phone number. The aforementioned information isnecessary for this feature, and if you do not provide it, you will be unableto complete registration/login. In addition, you can choose to provide us with your voiceprintinformation.This information is sensitive and refusing to provide it willonly prevent you from using voiceprint-related features but will not affect your normal use of other Litok functions.

(2) Recording, Voice-to-Text

When you use the recording and voice-to-text feature services, we require your permission to access and save your voice information and/or other recorded content you provide using the device's microphone and storage on our cloud server for voice transcription. This is a necessary system permission for this feature service, and if you refuse, you will be unable to use the recording and voice-to-text feature. If you choose to upload audio files from your device for transcription, we need to obtain your storage permission to access your local recording content. This is a necessary system permission for local file upload, and if you refuse, you will be unable to upload audio files locally and perform voice-to-text. At the same time, we will collect the transcribed text information and provide real-time processing feedback to you based on your needs, facilitating your understanding of the voice interactions and providing recording viewing and effect analysis services. Please be informed that even if you have agreed to enable microphone permissions, we will only access your voice information when you actively enable the recording function. Furthermore, although the voice information you enter and the transcribed text information may contain personal information of you or others, we will not identify individuals based on the content of the personal information involved. Please be aware that the audio files you voluntarily upload will be stored in an encrypted manner on our cloud server, and you can choose to delete this information at any time. Unless you have made a voluntary choice or are required to comply with relevant laws and regulations, we will not provide the aforementioned audio file information to third parties or use it for purposes other than the specified feature.

(3) Customer Service and Feedback

When you provide opinions and feedback to us through our customer service, file complaints, appeals, or inquiries about the Product and/or services, we will collect the text information you enter to understand the content and requirements of your feedback. Such information is necessary for user feedback and contacting customer service.To ensure the security of your account and the system, you need to provide us with the account information used during registration/login for the purpose of verifying your user identity. This information is necessary for identity verification during user feedback. You can also provide your phone number and email address to facilitate better communication with you, clarify your needs, handle relevant issues, or help you with other problems. Such information is not necessary for user feedback or contacting customer service. Our customer service staff may use your phone number or other contact information you provided to contact you by phone or email in order to better understand your needs, provide solutions for relevant issues, or assist you in resolving other problems. This is done to provide customer service and after-sales service related to your order requirements, ensure the smooth completion of orders, understand your experience with the Product, and other needs for improving our products and services or providing other services related to your rights. During the feedback, complaint, or inquiry process, to explain solutions to problems or record relevant problem-solving measures and results, you can choose to provide us with corresponding supporting materials (pictures or videos). The system will record communication records between you and customer service to better help you solve the problems you inquired about and improve the quality of customer service. If you do not provide the aforementioned information, we will be unable to provide timely feedback on your inquiries, but it will not affect your normal use of other services provided by the Product. To provide you with a clear understanding of the permissions related to your personal information that are invoked by this software, we summarize the situation in the following table. You can check the status of these permissions in your device settings or our client and decide to enable or disable these permissions at any time. Please note that when you enable any permission, it means that you authorize us to collect and use the relevant personal information to provide you with the corresponding service. Once you disable any permission, it means that you revoke the authorization, and we will no longer collect and use the relevant personal information based on the corresponding permission or provide the service associated with that permission. However, your decision to disable permissions will not affect the information collection and use conducted based on your previous authorization.


1.1.2. Personal Information Actively Collected During the Provision of

Products and/or Services

In order to ensure your normal use of our services, maintain the normal operation of our services, improve and optimize our service experience, and safeguard the security of your account, we may collect the following information from you: device model, operating system, device identification (IMEI/Android ID/DEVICE_ID/IDFA, SIM card IMSI information, OAID), login IP address, Litok software version number, access network method, type, and status, network quality data, operation logs, service log information (such as information searched and viewed on Litok, service failure information, referral URLs, etc.). These log information are necessary for providing services.

1.1.2.1 Security and Troubleshooting

Our product is developed based on DCloud uni-app (5+ App/Wap2App). When you use this product, we need to collect your device identification (IMEI/Android ID/DEVICE_ID/IDFA, SIM card IMSI information, OAID) during application runtime to provide statistical analysis services and analyze application startup data and abnormal error logs to improve performance and user experience, providing better services to users. To ensure that the service continues to work properly when the user movesto the background, we will continue to use your MAC information in silent and background states.

1.1.2.2 Operation Statistics and Product Optimization

In order to ensure your normal use of our services, maintain the normal operation of our services, improve and optimize our service experience, and safeguard the security of your account, we may collect the following information from you: device model, operating system, deviceidentification, login IP address, Litok software version number, access network method, type, and status, network quality data, operation logs, service log information (such as information searched and viewed on Litok, service failure information, referral URLs, etc.). These log information are necessary for providing this service. If you refuse to provide the above information, we will not be able to monitor the security of the account, which may affect the security of account usage.

1.1.3. Personal Information Obtained from Third Parties

Please note that currently Litok does not actively obtain your personal information from third parties. If in the future, for business development needs, we indirectly obtain your personal information from third parties, we will inform you of the source, type, and scope of your personal information before obtaining it. For example, if Litok needs to process personal information beyond the scope authorized by you when you originally provided personal information to the third party, we will obtain your express consent before processing such personal information. In addition, we will strictly comply with relevant laws and regulations and require third parties to ensure the legality of the information they provide. If you log in to Litok using third-party account, we will collect the authorized shared account information (nickname, avatar), Open ID from the third party, and bind your third-party account number with Litok account after you agree to this policy. If you need to unbind the above third-party account, you can close the authorization binding or contact us according to the method provided in the eighth section of this privacy policy.

1.2. How We Use Information

1.2.1. In order to ensure the security of the service and better understand

the operation of our application, we may record relevant information such as the frequency of your use of the application, program operation error data, overall usage, performance data, and the source of the application. We will not combine the information stored in the analysis software with any personal identity information you provide in the application. If we use your personal information beyond the stated purposes at the time of collection and beyond the scope directly or reasonably related toit, we will inform you again and obtain your express consent before using your personal information. To ensure that the service continues to work properly when the user moves to the background, we will continue to use your MAC information in silent and background states.

1.2.2. According to applicable laws and regulations, we may process your

personal information technically so that users cannot be accurately identified based on such information, and conduct anonymous or de-identified academic research or statistical analysis on the processed information (including using de-identified voice information for model algorithm training) to better improve product functionality and service capabilities.

1.3. Appendix: Third-Party SDK

Some functions in Litok are provided by cooperating third-party organizations through SDK plugins. The SDK technical service provider may obtain permission and information in response to the necessity of providing functions or services to you. For the names, contact information, processing purposes, sharing methods, and types of shared information/permissions of third-party SDKs, please refer to the "List of Shared Information with Third Parties."

List of Shared Information with Third Parties

1.4. Exceptions to Obtaining Authorization for the Collection and Use of

Your Personal Information

According to relevant laws and regulations, we do not need to obtain your consent in the following situations when collecting and using personal information:

(1) Necessary for the establishment and performance of a contract in which you are a party, or necessary for the implementation of human resource management in accordance with legally formulated labor regulations and collective contracts.

(2) Necessary for the fulfillment of legal obligations or statutory duties.

(3) Necessary to respond to public health emergencies or protect the life, health, and property safety of individuals in emergencies.

(4) Necessary for the implementation of news reporting, public opinion supervision, and other behaviors for public interest, within a reasonable scope of processing personal information.

(5) Within a reasonable scope, process personal information that is self-disclosed publicly or already lawfully disclosed.

(6) Other situations as stipulated by laws and administrative regulations.Please understand that the functionalities and services we provide are constantly updated and developed. If a certain function or service is not mentioned in the above explanations and collects your information, we will inform you of the content, scope, and purpose of the information collection through page prompts, interactive processes, website announcements, etc., to obtain your consent. This policy explains the details of how we handle personal information, but it does not cover all scenarios where third-party products and services that use Litok products and services process personal information. Although third parties call our products and/or services, we do not understand or control their specific use behaviors, and therefore we are not responsible for their actions. If you are the end user who uses a product or service that calls Litok products and/or services, we recommend that you exercise caution and carefully read and agree to their privacy policies before accessing or using their products and services.

Permission Types

Correspondin g Functions

Purpose of Accessing Permissions

Timing of Requesting Permissions

Can it be disabled?

Camera

Take photos to upload 

user avatars

Take photos to upload avatars

Prompt for permission in a pop-up window when using camera to upload avatars for the first time

Yes

Permission Types

Correspondin g Functions

Purpose of Accessing Permissions

Timing of Requesting Permissions

Can it be disabled?

Photo Album

Upload User Avatar

Obtain Image Information

Prompt for permission in a pop-up window when using the photo album to upload avatars for the first time

Yes

Microphone

Recording

Use the microphone for recording

Prompt for permission in a pop-up window when using the microphone for recording for the first time

Yes

Storage

Recording saving, audio file import, conference report

download,app update package download

File storage

Prompt for permission in a pop-up window when uploading

audio files from the

device for

the first time

Yes

WIFI and Network

Audio file upload, dispatching transcriptio n results, audio file editing

Communicati on via

network and server

Prompt for permission when opening Litok for the first time.

Yes

Location

Obtain location information

Upload meeting location

Prompt for permission when saving audio file for the first time.

Yes

Device Status

Mobile device crash information

Obtain device information

Prompt for permission when opening Litok for the first time

Yes

Notification s

Push notification feature

Send notification messages

Prompt for permission when opening Litok for the first time

Yes

Bluetooth

Hardware device connection

Connecting external devices (e.g., microphone...)

When using the device connection feature for the first time, a

pop-up

window will prompt for permission

Yes

Sensors

Error information collection

Possible prerequisite actions for collecting error information

Prompting when opening Litok for the first time

Yes